Tulay G Soylu

Assistant Professor of Instruction
Health Services Administration and Policy
1301 Cecil B. Moore Ave. 533 Ritter Annex


Dr. Soylu is an assistant professor of instruction in the Department of Health Services Administration and Policy within the College of Public Health at Temple University. Before joining Temple University, she was teaching and doing research in the Department of Health Administration and Policy at George Mason University. Dr. Soylu earned her PhD in health services research in 2019 and an MHA in 2015, both from George Mason University. She also received her MBA in 1994 from Morgan State University.

Dr. Soylu’s research focuses on primary care practice transformation, quality improvement, change management, workplace burnout and value-based payment systems. While obtaining her PhD, she worked for four year on a national project, EvidenceNOW, that aimed to transform primary care into evidence-based practices while improving population cardiovascular care; it was funded by the Agency for Healthcare Research and Quality (AHRQ). Dr. Soylu is also interested in doing research in vulnerable populations such as health insurance adequacy and consistency among children and maternal access to care and maternal mortality in the U.S.

Dr. Soylu has extensive experience in the healthcare industry, including leadership, education consulting and nursing. Prior to joining academia, she worked as a consultant in the healthcare industry for six years, held a leadership position at 3M healthcare corporation for 10 years, and worked as a nurse in the intensive care unit of cardiovascular surgery for eight years.


  • PhD, Health Services Research, George Mason University
  • MHA, Health Systems Management, George Mason University
  • MBA, Morgan State University

Courses Taught




HPM 2214

Politics and Payments in US Healthcare System


HPM 3131

Global Health Systems


HPM 5006

Political and Economic Aspects of Health


HPM 5014

Leadership and Management in Non-Profit Organizations


HPM 5122

Healthcare Quality and Safety


HIM 2031

Global Development of Health Information Systems


HIM 5111

Technology for Healthcare Financial Management


Selected Publications

  • Goldberg, D.G., Soylu, T.G., Kitsantas, P., Grady, V.M., Elward, K., & Nichols, L.M. (2021). Burnout among Primary Care Providers and Staff: Evaluating the Association with Practice Adaptive Reserve and Individual Behaviors. J Gen Intern Med, 36(5), pp. 1222-1228. United States. doi: 10.1007/s11606-020-06367-z

  • Soylu, T.G., Cuellar, A.E., Goldberg, D.G., & Kuzel, A.J. (2021). Engagement of Small to Medium-Sized Primary Care Practices in Quality Improvement Efforts. J Am Board Fam Med, 34(1), pp. 40-48. United States. doi: 10.3122/jabfm.2021.01.200153

  • Grady, V.M., Soylu, T.G., Goldberg, D.G., Kitsantas, P., & Grady, J.D. (2021). A Cross-Sectional Analysis of Primary Care Practice Characteristics and Healthcare Professionals' Behavioral Responses to Change. Inquiry, 58, p. 46958021996518. United States. doi: 10.1177/0046958021996518

  • Soylu, T.G., Cuellar, A.E., Goldberg, D.G., & Kuzel, A.J. (2020). Readiness and Implementation of Quality Improvement Strategies Among Small- and Medium-Sized Primary Care Practices: an Observational Study. J Gen Intern Med, 35(10), pp. 2882-2888. United States. doi: 10.1007/s11606-020-05978-w

  • Goldberg, D.G., Soylu, T.G., Grady, V.M., Kitsantas, P., Grady, J.D., & Nichols, L.M. (2020). Indicators of Workplace Burnout Among Physicians, Advanced Practice Clinicians, and Staff in Small to Medium-Sized Primary Care Practices. J Am Board Fam Med, 33(3), pp. 378-385. United States. doi: 10.3122/jabfm.2020.03.190260

  • Soylu, T.G., Goldberg, D.G., Cuellar, A.E., & Kuzel, A.J. (2020). Medicare Access and CHIP Reauthorization Act in Small to Medium-Sized Primary Care Practices. J Am Board Fam Med, 33(6), pp. 942-952. United States. doi: 10.3122/jabfm.2020.06.200142